R7-372T-72XJ won't turn on but blue light lights up

Samarox
Samarox Member Posts: 1 New User
edited February 2021 in Swift and Spin Series
Hi!

I have a problem with Acer R7-372T-72X, when i press power button blue light lights up (power indicator) but nothing happens after that.
That means: fan not starting, screen remains black.

I tried all the solutions I found in internet so far: 30+ sec holding power button (nothing happend), battery reset button (problem remained) and plug out and in battery (problem remained).

I will be grateful for your help.

Best Answer

  • billsey
    billsey ACE Posts: 33,937 Trailblazer
    Answer ✓
    There is a battery reset pinhole on the bottom of your R7-372T. The full procedure for a reset is to disconnect everything and shut down, then press and hold the reset for 15-30 seconds. Release the button and wait 15-30 minutes. plug the power in and wait until it shows a full charge, then reconnect anything else you normally have on and power it back up.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.

Answers

  • billsey
    billsey ACE Posts: 33,937 Trailblazer
    Answer ✓
    There is a battery reset pinhole on the bottom of your R7-372T. The full procedure for a reset is to disconnect everything and shut down, then press and hold the reset for 15-30 seconds. Release the button and wait 15-30 minutes. plug the power in and wait until it shows a full charge, then reconnect anything else you normally have on and power it back up.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.