Need to know the model of Acer Aspire Switch 10

Dkijhkiig
Dkijhkiig Member Posts: 3 New User
Greetings, Acer community.

So, a friend of mine has bought second-handed tablet, it is Acer Aspire Switch 10. Unfortunately, she has lost its power supply and need a new one, so I want to help her. But I can't find exact model of that tablet. The only useful information that was on the back of the laptop was this: "RMN: P0YAY". Searching it gives me Aspire Switch 10-related answers, but that's it. So, I don't know if power supplies directly for SW5-... -... -... models will work. If I had to guess, they should work.

Also, searching by serial number didn't work. So, does anyone have any idea how to get the model of this thing?

Answers

  • billsey
    billsey ACE Posts: 34,206 Trailblazer
    If the labels are unreadable then the best option is to boot into Windows (assuming it's a Windows tablet, not Android) and look in System Information. Most of those models have the barrel type power plug, so a round hole with a thin wire in the middle. Some had a microUSB port for charging. The latter uses a normal phone charger to at least get you to where the battery is good enough to boot and get the model number. The barrel type might be 12V and might be 19V, so just trying at random can cause bad things to happen.
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  • Dkijhkiig
    Dkijhkiig Member Posts: 3 New User
    @billsey First of all, thank you kindly for your answer and my apologies for the late reply.

    Now, you see, I cannot boot into the system, as I can't turn on the tablet.
    It has a barrel type power plug, so charging it via phone charger isn't an option. The weird thing is that all of the information on the back are readable, but there actually isn't model of the laptop and it blows my mind how could there not be such information. As stated in the previous
    post, anything related to this laptop was this weird "RMN: P0YAY" thing.

    But, maybe I missed something or didn't understand correctly. I could ask my friend about readable photos of the tablet's back and post it there.
  • billsey
    billsey ACE Posts: 34,206 Trailblazer
    Yes, that would be best. Without the model number we're shooting in the dark...
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  • Dkijhkiig
    Dkijhkiig Member Posts: 3 New User
    Here's the picture of the laptop's back. It lacks serial number though.
  • billsey
    billsey ACE Posts: 34,206 Trailblazer
    P0YAY is the model number for the keyboard/dock. There should be a similar tiny model number on the tablet part, sometimes they put then in that channel the keyboard connects to...
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.