Touchpad not working on Aspire A315-42-R76U with AMD Ryzen 7

cucamonga88
cucamonga88 Member Posts: 1 New User
edited February 2021 in Aspire Laptops
Hello everyone,

I have a problem with my Aspire laptop, model A315-42-R76U with AMD Ryzen 7 chip.
My laptop is equipped with Windows 10.

I have read several thread about the topic and I tried to replicate the suggested solutions.
Specifically:
  1. I tried to disable and enable again the touchpad;
  2. I tried to update the drivers for the touchpad;
  3. I tried to update the Firmware of the Bios to the last version.
  4. Also I tried to update the IO serial driver for the laptop but unfortunately I can't, since my laptop has an AMD processor.
Unfortunately any of the above solution worked in my case.

Could you please help. Is there any other thing that I can try?

Thanks a lot in advance.

Best Regards,


Answers