Issue with nitro 5 an515-52 keyboard my keybord have som random keys that wont work

Chrisin
Chrisin Member Posts: 4 New User
edited January 15 in Nitro Gaming
Laptop keyboard issue

Acer nitro 5 An515-52

So my keybord have som random keys that wont work, 0,backspace,o etc. The key next to a broken can work. But when the computer becomes warm it starts to work completly. Iam guessing it due to the heat something exapands and it get properly contact. Ive tried re-pluggin what i assume is the keyboard plug.

The other day the half broken keys stopped working permanent. Is there somewayvi can troubleshoot if just does keys can be changed?

Any more i can do or must i buy a new keyboard?
[Edited the thread to add issue detail]

Answers

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,322 Trailblazer
    I would try to disconnect and reconnect the keyboard a few times, to see if it solves the problem.
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  • Chrisin
    Chrisin Member Posts: 4 New User
    egydiocoelho said:
    I would try to disconnect and reconnect the keyboard a few times, to see if it solves the problem.
    Tried yesterday disconnect and connect once. Didnt work. You mean do it couple times?
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,322 Trailblazer
    yes, to check if it clears the contacts. However, there was a user with a similar problem, who turned off the computer, unplugged the power adapter and kept pressing the power button for 10 minutes and it seems that it solved a problem on the keyboard, if I'm not mistaken.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
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  • mrokzor
    mrokzor Member Posts: 3 New User
    Either faulty keyboard or a liquid spillage over keyboard, in second case this puts your device out of warranty.
  • Chrisin
    Chrisin Member Posts: 4 New User
    mrokzor said:
    Either faulty keyboard or a liquid spillage over keyboard, in second case this puts your device out of warranty.
    Its really wierd. All the broken keys start working when i spam and hold one of them. Then if i dont use them for a while they stop working and need to hold again. Cant find a EU replacement keyboard.

    I also saw another post where almost the exact same buttons just stopped working. But could be liqyud spill bought it used. Just feels odd its go on and off.
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,322 Trailblazer
    Does this problem occur after resetting the battery? What is the version of the bios? Have you tried to check the keyboard?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • d1mple
    d1mple Member Posts: 1 New User
    https://community.acer.com/en/discussion/630515/issue-with-nitro-5-an515-52-keyboard

    Hi, did you solve this problem? I have exactly the same problem. "All the broken keys start working when i spam and hold one of them. Then if i dont use them for a while they stop working and need to hold again."

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