Acer Spin 1 SP111-33 not charging..... again !

TheBB99
TheBB99 Member Posts: 5

Tinkerer

Hello. Its me again. Never really got to posting again, but hey.
Anyways, my Acer Spin 1 SP111-33 is not charging.

Things I have tried:
Disconnecting the battery, pressing and holding the power button for 30 seconds, let it sit for a half hour or so, then reassembled. Now, this did work, for a little bit. The laptop did work, for a day.
Testing the charger (it is not the charger)
I am really puzzled, and I would have posted on the forms earlier, but I did find an old computer that I have been using since, but I need my data and my Spin 1 was much faster then this one. 
 Can some one please help????  Thanks :)

My previous form post.
  

Answers

  • Manny-Acer_Retired
    Manny-Acer_Retired Newbie Posts: 4,453 Guru
    edited February 2021
    TheBB99 said:
    Hello. Its me again. Never really got to posting again, but hey.
    Anyways, my Acer Spin 1 SP111-33 is not charging.

    Things I have tried:
    Disconnecting the battery, pressing and holding the power button for 30 seconds, let it sit for a half hour or so, then reassembled. Now, this did work, for a little bit. The laptop did work, for a day.
    Testing the charger (it is not the charger)
    I am really puzzled, and I would have posted on the forms earlier, but I did find an old computer that I have been using since, but I need my data and my Spin 1 was much faster then this one. 
     Can some one please help????  Thanks :)

    My previous form post.
      
    Hi TheBB99,

    I am very sorry to hear that you're experiencing this with your Acer unit, based on the information you are providing and taking a look at the previous thread "I assumed that you have tried it all" i recommend you to please contact our support lines directly for better assistance:

    Phone: 1-866-695-2237
    Available 24/7 - US and Canada
    Español Disponible

    Live Chat: (Available 5AM-2AM CST - US and Canada): Click to Chat

    Note: Make sure you have the serial number of the unit when contacting our support team

    Thanks,
    Acer-Manny