My Aspire A114-31 with Qualcomm Atheros QCA9377 Wireless Network Adaptor Properties- Code 43 problem

Silversurfer68
Silversurfer68 Member Posts: 4 New User
I have been having this problem since 12/11/2020, the laptop cannot find any wifi connections. I have spoken to ACER and they have told me to uninstall the network adaptor through device manager and reboot. I thought it may have been a software conflict issue with a pdf editor that I purchased from Wondershare Technology, they denied any knowledge, so I uninstalled the program, yet the issue still remains  I really do not think this is good enough. Is there a more permanent solution?
"Windows has stopped this device because it has reported problems. (Code 43)"


Answers

  • JackE
    JackE ACE Posts: 45,080 Trailblazer
    If it's an intermittent problem then it's likely the wifi card needs to be re-seated a few times to clean its contacts on the mainboard connector, Usually happens when heat and humidity is on the rise. Jack E/NJ

    Jack E/NJ

  • Silversurfer68
    Silversurfer68 Member Posts: 4 New User
    Thanks Jack, I will give it a try