My laptop times out too soon, how can I fix this? HD37LQ0I

ChrystalAnne
ChrystalAnne Member Posts: 2 New User
edited January 2021 in Nitro Gaming
My laptop's screensaver turns on after only a few minutes of inactivity.  I did not put a screensaver on when I set it up 2 weeks ago when I bought it bran new.  I have adjusted the screensaver setting to "None" for screensaver, I've put the screensaver on and changed the setting to "never", I've changed the power plan settings to never turn off or go into sleep mode.  Nothing I do is working.  I use my laptop for work and this is very annoying when I'm at work all day.  Does anyone know how to fix this problem?  Your help is greatly appreciated!

Device name LAPTOP-HD37LQ0I
Processor Intel(R) Core(TM) i5-9300H CPU @ 2.40GHz   2.40 GHz
Installed RAM 8.00 GB (7.84 GB usable)
System type 64-bit operating system, x64-based processor
Edition Windows 10 Home
Version 20H2
Installed on ‎1/‎22/‎2021
OS build 19042.746
Experience Windows Feature Experience Pack 120.2212.551.0


Answers

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,862 Pathfinder
    Did you also change the option to Never for turning off screen? It's above sleep option in Power & sleep.
    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • ChrystalAnne
    ChrystalAnne Member Posts: 2 New User
    I did.  I set all the fields that had the option for never to never.  I just ended up doing a factory restore and started my set up all over again like new.  It's only 2 weeks old so it wasn't that big of a deal.  Thank you for trying to help me, I appreciate it.   =)