Issue with Nitro 5 RAM?

leorguillemot02
leorguillemot02 Member Posts: 1 New User
Around last September I ordered and received a Nitro 5 from Curry's PC World. It was advertised on the page as having 8 GB RAM, which was a specific requirement I was looking for.
When I received it, however, I found that it only had 6 GB RAM. On top of this, it was only using 5.94 GB of that RAM, which I've never seen before.


I ignored the issue initially because it wasn't causing many issues, but recently I have wanted to get into VR and I require the 8 GB RAM. I looked into the issue I was having and realised that it is impossible for Nitro 5 laptops to have 6 GB RAM (only one of the slots should be used, you cannot get a 6 GB RAM stick).

I was wondering what's causing this issue? It's confused me for a while and is now inconveniencing me, so I'd like to get it solved. Should I contact anybody?

Answers