regarding horizontal line on screen

poornasai
poornasai Member Posts: 4 New User
suddenly a horizontal line appeared on my laptop screen(predator)
the line formed is kind of re-imaging some above line
now what to do to get rid of it?
and why did i get that?

Answers

  • JackE
    JackE ACE Posts: 45,080 Trailblazer
    Do you see the same line when you enter the BIOS menu by tapping F2 at boot time? Jack E/NJ

    Jack E/NJ

  • poornasai
    poornasai Member Posts: 4 New User
    yes now what does it mean?
  • poornasai
    poornasai Member Posts: 4 New User
    JackE said:
    Do you see the same line when you enter the BIOS menu by tapping F2 at boot time? Jack E/NJ
    yes now what does it mean?
  • JackE
    JackE ACE Posts: 45,080 Trailblazer
    OK. Next test. HDMI out to a TV screen. Do you see the same line? Jack E/NJ

    Jack E/NJ

  • poornasai
    poornasai Member Posts: 4 New User
    JackE said:
    OK. Next test. HDMI out to a TV screen. Do you see the same line? Jack E/NJ
    no i dont see the line 
    next what to do?
    can you give a couple of steps and what does it mean?
  • JackE
    JackE ACE Posts: 45,080 Trailblazer
    It means your graphics adapter is OK. The problem is that the LCD videocam ribbon cable probably needs to be replaced due to conductor trace damage in the hinge area from wear and tear of opening and closing the lid too much. Another possibility is that the ribbon  cable connectors need to be re-seated a few times on the mainboard & bottom of LCD screen to help clean their contacts. Google keywords ' your full ACER model number(example A515-54)' and 'LCD cable' for vendors that ship to your region. Prices are usually less than $25USD. Jack E/NJ

    Jack E/NJ