My Acer Nitro 5 (2020) - AN515-55 keeps on randomly flickering.

reiju
reiju Member Posts: 4 New User
This has been going on since less than a month after buying. Any solutions on how I can stop the flickering?

Answers

  • Ingrid-Inactive
    Ingrid-Inactive Inactive Posts: 3,612

    Inactive

    Hello reiju

    I suggest you to try a power reset, first unplug the AC power adapter, then press and hold the Power button down for 15 seconds. This will perform a software battery reset that may resolve the issue. 

    I recommend the contact with your local support  if the issue persists. 

    Best Regards, 
    Acer-Ingrid 


  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi reiju,

    # Try to get the BIOS page.

    1. Turn OFF the unit.
    ​2. Press and hold the F2 key and turn on the unit. 
    3. You will be in setup utility page.
    4. Once you got the screen release the F2 key.
    5. Tap on F9 key and hit enter key without changing the option.
    6. Tap on F10 key and hit enter key without changing the option.
    7. Your unit will restart by itself. 

    Check this T/S and post the result. 
  • reiju
    reiju Member Posts: 4 New User
    Easwar said:
    Hi reiju,

    # Try to get the BIOS page.

    1. Turn OFF the unit.
    ​2. Press and hold the F2 key and turn on the unit. 
    3. You will be in setup utility page.
    4. Once you got the screen release the F2 key.
    5. Tap on F9 key and hit enter key without changing the option.
    6. Tap on F10 key and hit enter key without changing the option.
    7. Your unit will restart by itself. 

    Check this T/S and post the result. 
    Good day, Easwar

    I have tried what you've suggested but it's still flickering. Do you have any other suggestions?

    I appreciate the help, btw. Thank you.
  • is the display flashing? the problem occurs in the bios? checked version 1.08 of the bios?
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  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi reiju,

    So your screen flickers in the BIOS page also then it may be a hardware issue. I suggest you to contact acer tech support. 


    Or book the unit for repair service,

  • reiju
    reiju Member Posts: 4 New User
    Easwar said:
    Hi reiju,

    # Try to get the BIOS page.

    1. Turn OFF the unit.
    ​2. Press and hold the F2 key and turn on the unit. 
    3. You will be in setup utility page.
    4. Once you got the screen release the F2 key.
    5. Tap on F9 key and hit enter key without changing the option.
    6. Tap on F10 key and hit enter key without changing the option.
    7. Your unit will restart by itself. 

    Check this T/S and post the result. 
    Good day, Easwar!

    I have tried what you've suggested but it's still flickering. Do you have any other suggestions?

    I appreciate the help, btw. Thank you.