Acer Spin 3 SP315-51-79NT Model No. N16p9

KeyLargo9
KeyLargo9 Member Posts: 3 New User
edited January 2021 in Swift and Spin Series
Strange crashes?  Open Windows blow up in size and become unstable, cursor doesn't appear or operate.  Other windows open, and circles flash on screen.  This can occur very randomly but on a daily basis.  Losing cursor means I have to restart again and again.  

Answers

  • brummyfan2
    brummyfan2 ACE Posts: 28,444 Trailblazer
    Hi,
    Could you please post the full model name, like SP3xx-xx.
  • KeyLargo9
    KeyLargo9 Member Posts: 3 New User
    SP315-51-79NT, and thanks for any insights.  
  • KeyLargo9
    KeyLargo9 Member Posts: 3 New User
    Computer will work fine then unwanted windows repeatedly open, freeze, close, additional windows open, cursor disappears.  Computer takes on mind of its own.  Circles open and close in the screen.  Thought it was infected with malware, did updates, maintenance...  Been doing this since last year.  
  • billsey
    billsey ACE Posts: 33,937 Trailblazer
    What are you using for an antivirus? Those symptoms might point at some malware. The might also happen if there are issues with the track pad giving phantom touches or a stuck keyboard key.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.