Spin 3 SP314-54N Type-C Docking - Loose and Tone

Tom2Tampa
Tom2Tampa Member Posts: 1 New User
edited January 2021 in Swift and Spin Series
I have Spin 3 - SP314-54N connected with the j5create - USB Type-C Triple Display Docking Station Model:JCD543 from Best Buy with 2 30" monitors and they work great much of the time!  2 issues 
1 - when I connect the typeC it is loose, and I often have to plug and unplug as only one of the monitors will connect or neither.  
2 - I have to turn off the volume as the computer makes the connect disconnect tone non-stop although no impact on video and monitors.  With the non-stop connect disconnect tone, I have to remove from the laptop to do any video meetings/ Zoom Teams... 

Answers

  • billsey
    billsey ACE Posts: 33,937 Trailblazer
    Look closely at both the USB-C port on the computer and the USB-C plug on the dock. Can you see any damage or disforming?
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