Acer nitro 5 AN515-55-53AG having problems

Abracadabra69
Abracadabra69 Member Posts: 2 New User
So my friend bought a acer nitro 5 like 3 monthes ish ago and hes having this weird problem where when he types or just touches or does something to the laptop in general it turns black.
Here's the video of him doing it: https://cdn.discordapp.com/attachments/569300064866926618/801185373199925248/video0.mov
And another video at a different angle: https://cdn.discordapp.com/attachments/569300064866926618/800169053062692864/video0.mov
(I know they're all discord links, its just how he sent me them)
Please help, he just did a factory reset and it still does the same thing, I recommended this laptop to him and now I feel guilty.
Thank you.

Answers