Acer SB220Q monitor as a second monitor

pely
pely Member Posts: 2 New User
in Monitors
I bought an Acer SB220Q monitor to use as a second monitor for my Toshiba Satellite laptop (from 2015) running windows 10. Graphics card is Intel HD 5500. Won't work, laptop will not see monitor. I have successfully set up with a diff older laptop, so I know all the cables etc do work. Re drivers, my laptop shows all drivers as up to date, I even uninstalled and reinstalled graphics driver. Bottom line, computer cannot detect monitor. I have followed every support instruction I can find. Any ideas? 

Answers

  • pely
    pely Member Posts: 2 New User
    UPDATE: After many, many hours, here is the answer...the HDMI cable for the Toshiba Satellite laptop needs to be an HDMI high speed cable with ethernet. Be sure to know what type of HDMI you need from computer to monitor. The end.  

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