Gateway GWTN141-4GR camera

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Wd5gnr
Wd5gnr Member Posts: 2 New User
Brand new gateway. Works great with preinstalled Windows 10 but the onboard camera is practically unusable. Very grainy and noisy with poor white balance. I have tried both the Microsoft drivers and the manufacturer drivers for the video. 

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  • billsey
    billsey ACE Posts: 32,064 Trailblazer
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    Spec says the camera is a 1.0MP, so likely 720P. I wonder if it's doing a low light mode, they are often much grainier than the normal mode. Is there still a protective film over the camera lens? Does room light level affect it?
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  • Wd5gnr
    Wd5gnr Member Posts: 2 New User
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    I don't think there's a protective film, but maybe. I have seen some that were so tightly on that it was hard to tell and there does seem to be something on the surface but it doesn't seem to want to come up.