Memory Upgrade Aspire 5 A515-55-582M

Ram7787
Ram7787 Member Posts: 1 New User
edited January 2021 in Aspire Laptops
I have an Aspire 5 A515-55-582M.It has a built in 4 GB ram on board and 1 slot for an additional 4GB 2666Mhz DDR4. I am trying to upgrade it to 20 GB total.
I have purchased a Hyper X 16gb 2666 mhz, didnt work. I then got the G Skill Ripjam 16gb 2400Mhz...still didnt work.
I called Acer tech support and he said only 1 module was tested to work, KN.16g0g.031. I live in Canada and I cant find this anywhere besides Europe.
Anyone every try a different type? Thanks for your help in advance.

P.

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