Can't connect my headsets Aspire E5-523

LeeNeedsHelp
LeeNeedsHelp Member Posts: 1 New User
edited January 2021 in Gaming Accessories
Hello! So I've been having a hard time connecting my headsets to my ACER Aspire E5-523 laptop. I've bought and returned a headset with the same issue and am still struggling with a different headset entire. I've tried going into the laptops control panel to fiddle with it there but it simply doesn't acknowledge that there is a microphone connected to my headset. I really need some help or I'll have to return another $90 headset :( 

Answers

  • Leostat
    Leostat ACE Posts: 3,043 Pathfinder
    Does the laptop have the Realtek HD audio console or some executables in C:\Program Files\Realtek\Audio\HDA
  • Have you checked in the REALTEK HD AUDIO MANAGER that appears on the control panel?
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  • billsey
    billsey ACE Posts: 31,454 Trailblazer
    Also do the simple tests, is the plug fully seated in the jack? A lots of the jacks have a rubber seal near the bottom and require a little extra effort to get inserted fully.
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