Can I return my laptop? Aspire 7
Hi, my name is Elliott Scott and I purchase an Acer Aspire 7 gaming laptop on July 9th, 2020. I bought this laptop as a good hybrid between gaming and a good laptop for school, I chose not to purchase a warranty as I had done the research and found that this was the laptop that I wanted to buy. This laptop seemed great had a nice graphics card good ram and the specs looked amazing. To say I have been disappointed in a huge understatement, The first thing was the battery life, I had looked on the Acer website and it said 8.5 hours then I asked someone is BestBuy and they said 10 hours, I put it to the test and I only got 5 hours at the lowest setting, second thing Computer randomly freezes and glitches at times which is very annoying and is not acceptable, 3rd for example when I set chrome to not open automatically it still opens like this computer really frustrates me because of how I was expecting so much from Acer as I had researched it but that did not come true. Another huge problem with this computer is the fan, there is only 30 minutes of battery when gaming on medium settings, now to get back to the fan it is really loud and starts getting loud after barely even using the computer. I am hoping that a staff member or someone can help me out as I am wondering If I can get a refund from Acer for these errors and false advertisement. I am not writing this to try to ruin acers reputation or anything I am just a little upset and am wondering if there is any way I can get a refund. Thank You
