My Acer Nitro AN515-54 used to recognize the earphones connected before, but doesn't anymore

SarthakBanerjee
SarthakBanerjee Member Posts: 1 New User
My earphones used to work fine through the 3.5mm jack for 6 months since I bought my laptop. However, from a couple days ago, the earphone is not recognized anymore. I had tried to bypass this by using a dongle, wherein I'd connected a USB-C to 3.5mm headphone jack to the USB-C port of my laptop. This has not proven fruitful. The earphones are completely fine, (as is the dongle) as they both work with my phone. Any idea on how to resolve this issue?