Ed Bates nitro 5

EdBates428
EdBates428 Member Posts: 1 New User
edited January 2021 in Nitro Gaming
I have just bought a nitro 5 laptop and purchased minecraft dungeons off amazon and intstalled it on my computer.  When my son tries to play it, it opens to a certain point then microsoft store comes up and tries to open blocking the game and I cant go any further.  If I try to close the store it pops up again same with minimising and it seems also to override the task manager any ideas?  Laptop is straight out of the box 2 days old.  

Answers

  • batmalin
    batmalin Member Posts: 4,231 Guru
    I would suggest to contact Microsoft or Minecraft manufacturer
    Please click "Yes" if I have answered your question.
    Userbench: https://www.userbenchmark.com/UserRun/31177158

  • billsey
    billsey ACE Posts: 34,645 Trailblazer
    Microsoft is likely asking you to log into the Store so it can mark the app as purchased. If your son is not logged into the computer with a Microsoft account it will act like this.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.