All wifi networks suddenly gone and wifi button also disappears E15 E5-576G,

DarkDragon97
DarkDragon97 Member Posts: 8 New User
edited January 2021 in Aspire Laptops
My laptop is an Aspire E15 E5-576G, when I start to play games, all networks suddenly disappears, I try to connect back but I can't because it won't show any network available also the wifi button to turn it on disappears, I've tried network reset, updating and rolling back drivers, but it still doesn't work, this only happens when playing games. Any solution to this please? Thanks!

Best Answer

  • DarkDragon97
    DarkDragon97 Member Posts: 8 New User
    Answer ✓
    Update: It appears to me that reinstalling windows solved the problem! Thanks!!

Answers

  • JackE
    JackE ACE Posts: 45,080 Trailblazer
    >>> this only happens when playing games>>>

    Somehow you' may be de-activating wifi by accidentally pressing FN+F3 or F3 while gaming. Tap F2 key on startup to enter the BIOS menu. Click the BIOS Main tab. If there is an option to change function key behavior, set it to function key, not media. Press Ctrl+S if you don't see this option as it may be hidden. Then press F10 to save BIOS menu settings and exit. Jack E/NJ

    Jack E/NJ

  • DarkDragon97
    DarkDragon97 Member Posts: 8 New User
    JackE said:
    >>> this only happens when playing games>>>

    Somehow you' may be de-activating wifi by accidentally pressing FN+F3 or F3 while gaming. Tap F2 key on startup to enter the BIOS menu. Click the BIOS Main tab. If there is an option to change function key behavior, set it to function key, not media. Press Ctrl+S if you don't see this option as it may be hidden. Then press F10 to save BIOS menu settings and exit. Jack E/NJ
    thank for your reply, I've tried doing this but the problem still persists, apparently the Intel Dual Band Wireless-AC 3168 driver status says "This device cannot start. (Code 10)". This only really happens when gaming and not in any other wifi-intensive applications. 
  • JackE
    JackE ACE Posts: 45,080 Trailblazer
    How much RAM do you have installed? Jack E/NJ

    Jack E/NJ

  • DarkDragon97
    DarkDragon97 Member Posts: 8 New User
    I have 8gb ddr3 ram installed
  • JackE
    JackE ACE Posts: 45,080 Trailblazer
    >>>This only really happens when gaming>>>

    What game(s)? Jack E/NJ

    Jack E/NJ

  • DarkDragon97
    DarkDragon97 Member Posts: 8 New User
    Dota, Valorant, Csgo
  • JackE
    JackE ACE Posts: 45,080 Trailblazer
    Please post a screenshot of Task Manager's startup tab if possible. Jack E/NJ

    Jack E/NJ

  • DarkDragon97
    DarkDragon97 Member Posts: 8 New User

    here it is..
  • JackE
    JackE ACE Posts: 45,080 Trailblazer
    That's less than half the screen. What else is listed when you scroll down? Jack E/NJ

    Jack E/NJ

  • DarkDragon97
    DarkDragon97 Member Posts: 8 New User

    That's all found in the startup tab
  • JackE
    JackE ACE Posts: 45,080 Trailblazer
    First, uninstall all Control Panel programs/apps that appear in the TaskManager startup tab that you don't use anymore even if they're disabled. You also have a suspicious unlabeled startup 'program' that appears multiple times one of which is enabled. Jack E/NJ 

    Jack E/NJ

  • DarkDragon97
    DarkDragon97 Member Posts: 8 New User
    okay thanks, I'll leave a feedback here once I'm done doing those
  • Binmo
    Binmo Member Posts: 28 Enthusiast WiFi Icon
    Try it without running or uninstalling any VPN software and/or without non-windows antivirus. You say it only happens when you launch an online game so the connection is breaking some kind of rule either on your end or theirs, I immediately thought it looks like some kind of a lock. As Jack implied you may have old programs collecting dust behind the scene, If I were you I would backup or cloud any documents then make a recovery USB to start a fresh copy of Windows and reinstall drivers. After that you can test your games by launching them after installing each of your main programs.
  • DarkDragon97
    DarkDragon97 Member Posts: 8 New User
    Answer ✓
    Update: It appears to me that reinstalling windows solved the problem! Thanks!!
  • JackE
    JackE ACE Posts: 45,080 Trailblazer
    Congrats. Thanks for reporting back. Jack E/NJ

    Jack E/NJ