Acer Predator Helios 300 audio problems PH315-53

Volateer
Volateer Member Posts: 1 New User
edited January 2021 in Predator Laptops
I recently bought a PH315-53 2020 version. The audio drivers have been giving me hell to figure them out. I have 2 issues with them.

1- When i plug in my earbuds i get a windows notification from realtek audio console on what i just plugged in. I choose headphone as i prefer to use the laptop's mic but when i tried to use the earbuds' mic and chose headset the sound quality is horrible with only 1 bud working and if i press the button on the cord it fixes itself untill i release it. And the laptop also doesnt pick up the earbuds' mic

2- How do i get rid of the notification i mentioned earlier regarding choosing what to jack in everytime i plug headphones in it? I dont have that option in the audio console.

Answers

  • predhelios
    predhelios Member Posts: 17 Troubleshooter
    bumping this. Is there anyway I don't need to choose which device I've plugged in for the same headphones every single time??
  • Navid_Nilchian
    Navid_Nilchian Member Posts: 3 New User
    im having the same problem for months now. i gave up and used usb c. acer has awful customer service. they just want your money for things you should have received with your fkn purchase.