Laptop ram won't fit into 2nd ram slot Aspire A515-52

aquinn39
aquinn39 Member Posts: 2 New User
edited October 2023 in 2020 Archives
My younger brother recently bought some new RAM for his Acer Aspire A515-52 laptop. The new RAM is 2400 MHz DDR4 8gb just like the RAM that laptop came with. Upon trying to insert the new RAM, however, we noticed that one side of it would not go all the way in. We then tried the original RAM that laptop came with in the slot for we were trying to put the new RAM in, and the original RAM would not fit either. Upon further inspection of the RAM slot, we found that there was a small bit of plastic or metal inside the far left of the slot that sticks out slightly, preventing the left side of the RAM from going all the way in. Note that I am not referring to the metal arms that hold the RAM down, those are working fine.
I have attached images of the issue below.

Any help would be greatly appreciated.

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