Lap not starting Aspire E15

Husna18
Husna18 Member Posts: 10 New User
edited December 2020 in Aspire Laptops


My lap struck on this screen when I power on the lap why?

Answers

  • Jason_Bourne
    Jason_Bourne Member Posts: 113 Skilled Fixer WiFi Icon
    What's the model number of your laptop?
  • Husna18
    Husna18 Member Posts: 10 New User
    Aspire E15
  • DebbieA7
    DebbieA7 Member Posts: 4 New User
    Husna18 said:


    My lap struck on this screen when I power on the lap why?
    Mine is doing the same thing, except it says this: No description available
  • DebbieA7
    DebbieA7 Member Posts: 4 New User
    DebbieA7 said:
    Husna18 said:


    My lap struck on this screen when I power on the lap why?
    Mine is doing the same thing, except it says this: No description available
    DebbieA7 said:
    Husna18 said:


    My lap struck on this screen when I power on the lap why?
    Mine is doing the same thing, except it says this: No description available

    And then it goes to this but won't allow me to do anything towards recovery !  No description available
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi DebbieA7,

    May I know the full model name of your unit.

  • DebbieA7
    DebbieA7 Member Posts: 4 New User
    Easwar said:
    Hi DebbieA7,

    May I know the full model name of your unit.

    Aspire E 15 Start
    ES1-512-C685
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi DebbieA7,

    Try to do power drain,

    1. Shutdown the unit.
    2. Unplug the cables connected to the unit.
    3. At bottom of the unit there will be a small tiny pin hole with a battery symbol close to it. Take a pin or a paper clip insert into it you feels like pressing a button hold it for 20-30 seconds. 
  • DebbieA7
    DebbieA7 Member Posts: 4 New User
    Easwar said:
    Hi DebbieA7,

    Try to do power drain,

    1. Shutdown the unit.
    2. Unplug the cables connected to the unit.
    3. At bottom of the unit there will be a small tiny pin hole with a battery symbol close to it. Take a pin or a paper clip insert into it you feels like pressing a button hold it for 20-30 seconds. 
    It is still doing the same thing....it says preparing to repair and then goes to the blue screen like the one up above :/ 
  • William_mk2
    William_mk2 ACE Posts: 4,198 Pathfinder
    edited August 2021
    Husna18  

     and  DebbieA7,

    Doing the power drain and bios defaults will really help.  Kindly follow the steps given below:


    Turn off the laptop. Disconnect or unplug  the charger cable, devices or any other cables connected to your laptop. Close your laptop. Turn it upside down.  On the bottom of the laptop, you can find a  pin hole. It is a tiny hole. You can a find a battery symbol indicator next to the hole. It is like a + and - sign symbol as though somebody is trying to shift the battery out. Insert the pin on to the hole for 30 seconds. Remove the pin. Flip the laptop. Connect the charger cable, turn on the computer.  Only on laptops where the battery is inbuilt you can find the battery reset hole on the back of laptop.


    If you dont find a pin hole on the back of laptop then you might be using removable battery. There is no need to unscrew anything to remove the battery.  Turn off the laptop. Disconnect or unplug  the charger cable, devices and any other cables connected to your laptop. Close your laptop. Turn it upside down.  On the bottom of the laptop, please look at the top or bottom depending on the way you look at it. You can find a long door. It is a battery removable door.  Just below that you can find a latch.  If you move the latch you can remove the battery door. Once the battery is removed,  flip the laptop. Open the top cover, press and hold the power button for 1 minute. Connect the battery back on the back of computer. Connect the charger cable back and then turn on the computer. 

     

    If you don’t see a reset pin hole on the back of laptop or if you are not able to remove the battery (if it is inbuilt ) then please unplug all the cables and devices out of laptop.   Hold the power button for 1 minute.   Connect all the cables back and restart the computer.  



    While turning on the computer, tap f2. It  will go to bios. Press f9  once. It will show load bios defaults with a yes or no popup. Press enter. Popup screen will disappear.  Press f10 once. It will show save changes popup with yes or no. Press enter. Computer will restart and it will load into windows.   

     

    It might also be the issue with battery, charger or power outlet.   Try to use the charger in a different room on a different power outlet.  Try to bypass the surge protector and connect it directly to power outlet.    Try to use an alternative charger if possible.    Try to turn on the computer without the charger and check it  ( as long as the battery is not drained out )  


    If it is still not working then follow the steps given below:


    My goal is to help you to get into repair mode.  It will show you - chose an option, continue, troubleshoot, use a device.

     

    Different ways of getting into repair mode:


    When you start the computer, once it goes to automatic repair, diagnosing your pc , it will show you something like restart, advanced options.  If you click on advanced option, it will go to repair mode where it will show you chose an option, continue, troubleshoot, use a device.  If you are not able to get into repair mode, we might have to do a hard reset to get into repair mode.   Turn on the computer.   Once it goes  beyond the acer logo, turn off the computer immediately by holding the power button.   Do this for 6 to 7 times.   Turn on the computer.   It will go to repair mode. 


    If it is still not working you have to follow these steps. There are two alt keys on the keyboard.  If you look at the bottom row of keyboard you can see the one on the left side of space bar and the other on the right side of space bar.  The alt key on the right side will be looking like alt, alt gr or alt car.  Turn off the computer.  Hold the alt key on the left and tap f10 continuously.   It will go to repair mode.  If it is not going to repair mode, turn off the computer.  Turn on the computer.  Hold the right alt key ( alt gr or alt car or alt )  and then tap f10 continuously.   It will go to repair mode. 


    On the repair mode - click on troubleshoot - It will show you reset this pc - advanced option 

    go to advanced options

    click on system restore 

    Restore your computer to an earlier date on which it was working fine.. 


    If it is still not working 


    On the repair mode - click on troubleshoot - It will show you reset this pc - advanced option 

    Click on reset this pc -  It will show you keep my files - Remove everything. 

    chose keep my files 

    If it is still not working try remove everything..  





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