Is This A Dead Pixel or A Spec of Dust on Inside My XB273K?

richie021501
richie021501 Member Posts: 1 New User
edited February 14 in 2020 Archives
Hi guys - so I have black spot on my 4k monitor and I'm trying to figure out whether it's a group of dead pixels or a spec of dust inside the screen. I've included some screenshots below, what do you think?

https://ibb.co/DKRJ2bn

I'm thinking it's a spec of dust as I can see the pixels on the outline of my cursor whenever I put it on the black spot, as shown in the below screenshot. Do you agree? If so, how might I be able to fix this?

https://ibb.co/B2ksR3h

Thanks!

Answers

  • billsey
    billsey ACE Posts: 34,601 Trailblazer
    Yeah, it looks more like a speck of dirt than dead pixels to me as well. I doubt it's repairable without replacing the screen, since the screen components are bonded together at the factory. The first image seems to show it covering five pixels, which put it right on the edge of warranty replacement. Go ahead and contact Acer support to see what they say...
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