Aspire Z24-890 can't access settings, load programs or run "ctrl, alt, delete"

DR24
DR24 Member Posts: 1 New User
edited October 2023 in 2020 Archives
Computer will start but will not launch any program.  Start menu won't launch and am unable to access settings to run de frag or check registry.  "Ctrl/alt/delete" brings up message stating, "failure to launch security and shut down options".  Not sure what to do next.  TIA.

Answers

  • JackE
    JackE ACE Posts: 45,080 Trailblazer
    Press and hold the power button till the machine shuts off. Then turn it back on and immediately start tapping the F2 or ESC key to enter the BIOS menu. Press the F9 key to load BIOS default settings. Then press F10 to save settings and exit the BIOS menu. If the  machine still doesn't run properly. Press and hold power button again till it shuts off. Then turn it back on again. Jack E/NJ

    Jack E/NJ