Battery only lasts 4.5 hrs Aspire 3

TrishK

Apologies if this question has been asked and answered before, but I'm not able to find  it.  I have a new Acer Aspire 5 and a full battery only gives me 4.5 hrs of life with just normal web browsing and emails.   No gaming or streaming.    Ive done all the power saving actions, but still only 4.5 hrs.  This is not normal according to someone I know who has a 3 yr old Aspire, so I'm wondering if its a faulty battery?  before I pay someone to check the battery, I thought to ask if others having the same problem?

thanks

Thread was edited to add model name to the title and to Edit the content to hide personal information

TrishK

oops, its an Aspire 3.

Edited the content to hide personal infomation

TilaPia

Hi TrishK we have the same problem, ive been asking about it too but no ones answering lol

TrishK

I guess its time to contact Acer support directly.  I'll let you know if they help.

Jason_Bourne

You can check the battery status yourself.

Type "cmd" in the search bar, right click on the command prompt, run as administrator. Type 'powercfg /batteryreport'. (w/o quotes) and Enter. Then return to the desktop. Open file explorer. Then search for' battery-report.html' in the c:\windows\system32\ sub-folder. Double-click to open it in the browser. Compare design full charge capacity with its remaining full charge capacity.

TrishK

thanks,  when I right clicked on run as administrator, a black screen with white letters came up.  C:/windows/system32>

Is that correct?  If so, I will enter powercfg/battery report and proceed.