New Swift 3 SF314-42-R2UX restarts for no reason

Nevpv
Nevpv Member Posts: 1 New User
edited November 2023 in 2020 Archives
My laptop keeps restarting itself for no obvious reason. 
I got my laptop less than 6 months ago and after 1 month it restarted for the first time. It hadn't happened for a while but then it restarted twice in the past month. 
I have windows 10 professional that I got online and installed myself.
The restarting always happens when I watch Netflix on Chrome.
Does anyone maybe have a clue on what to do? I'm not really computer savvy and I'm really worried that this happens to a brand new laptop.

Thanks!

Answers

  • billsey
    billsey ACE Posts: 34,624 Trailblazer
    You might have a corrupted Chrome install. What happens if you watch using a different browser? Does it happen with any other streaming services?
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.