My cpu won't clock higher.Predator Helios 300 PH317-54

The laptop is Predator Helios 300 PH317-54 with RTX 2060.
So i had the problem with the temp of the CPU being like 50 C when it was idling on desktop. (PLUGGED IN)
Fixed it with the Battery Managment by making the CPU max value 99% and keeping the battery settings on Better Battery rather than Best Performance.
Yet when i put it on Best Performance it does the same thing. It clocks to 4.4 GHz and it stays there while on the other settings it stays on 2.4 GHz. Well now the problem is, why it won't raise the clocks speeds when it needs. I ran CPU test ot Fire Strike Extreme in 3D Mark with both options of the battery and there was a significant difference. We are talking 10.5K points vs 15K points.
I thought the CPU would automatically run higher clock speeds on demand but it seems like it doesn't.

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Commodore_1995#

try putting the minimum and maximum performance of the processor, at 100%, on both the battery and the electrical outlet. Can you also check the version of the bios?

Image: https://us.v-cdn.net/6029997/uploads/editor/k5/ppwnfveagp8j.png

LoneSheep

egydiocoelho said:

try putting the minimum and maximum performance of the processor, at 100%, on both the battery and the electrical outlet. Can you also check the version of the bios?

I haven't updated my BIOS so will check that.
If i put the percentages to 100 it does the same thing. Goes 3++ GHz idling and it keeps the CPU volage ot 1.2+ all the time. Like i said if tha max is set to 99% it stays as it sould but it doesn't clock higher than 2.4 when it needs and te voltage stays 0.84. I tried it again just now to be sure.

LoneSheep

LoneSheep said:
I haven't updated my BIOS so will check that.
If i put the percentages to 100 it does the same thing. Goes 3++ GHz idling and it keeps the CPU volage ot 1.2+ all the time. Like i said if tha max is set to 99% it stays as it sould but it doesn't clock higher than 2.4 when it needs and te voltage stays 0.84. I tried it again just now to be sure.

I tried updating the BIOS. Turns out i'm with the latest version so it didn't even run the installer.

SilvaGi

use throttle stop for temp management! you can undervolt if you have 9th gen intel or lower or underclock using speed shift values for 10th gen intel. Also use a cooler pad, clean fans and re paste with enthusiast grade TIM.

LoneSheep

SilvaGi said:

use throttle stop for temp management! you can undervolt if you have 9th gen intel or lower or underclock using speed shift values for 10th gen intel. Also use a cooler pad, clean fans and re paste with enthusiast grade TIM.

I'm with 10th gen and the laptop arrived 3 weeks ago, i don't think it needs repasting or cleaning. It's brand new. The MFG date on the bottom is 2020/08/08. Plus, i don't have problems with cooling the thing, it just runs as if i'm stress testing it without doing anything when the above settings are present. The GPU keeps cool, it's just the CPU.
I will try what you mentioned after watching some tutorials on that software. Also if there is a specific version of that software that i should use, let me know. Thanks!

LoneSheep

I watched a video on how to use the speedshift and it seemed pretty simple BUT i didn't make a difference. In fact it did make it worse. Using the speedshift even on max value (255) didn't stop the CPU from going nuts using 1.3V and 4GHz. It started switching from 0.6V to 1.3V every second, don't know why. I wasn't using any software at the time. There was no need for it to use so much resource. Until before that it was stable. I restarted the laptop and found out the battery settings were overwritten to Max Performance so i changed it back to Acer Better Performance, as soon as i open Throttle Stop it does the same thing. I tried a few things like different values and stuff like that but it doesn't help. I DO NOT want to use manual undervolting and stuff like that. I want it to handle itself on its own as it should and just do what's best at the time.
It seems to me it's throttling all the time, as it is now, right ? Why whouldn't the auto throttle let it use more voltage when under load ? I read that the Best Performance battery setting stops the throttle and it uses all it can handle but i also read that Better Performance throttles it to a curtain amount and it lets it use whatever it needs when it needs it. Mine doesn't work that way lol.

Commodore_1995#

It is very likely that you will be able to get help from a user in this community: https://www.facebook.com/groups/PredatorHelios300

They share technical information.

SilvaGi

Please take your time with throttle stop, read the guide https://www.ultrabookreview.com/31385-the-throttlestop-guide/

Also, Intel locked undervolting on your cpu due to plundervolt ( google it for more info) so no undervolting only underclocking.

ill give you my settings on throttlestop as ive configured it to work for me.

also, acer cpu paste job is terrible many times so its normal to repaste cpu straight away...i did on my nitro after 1 month.

on the front page set yours up like this, mainly just set speed shift vaule to 64.

On TPL page, set your MAX next to speed shift to 36 for a underclock to 3.6GHZ.

You can check your cpu clock speed either on the front page FID window

OR

task manager>performnce. Shouldnt go over 3.6 Ghz.

Thats all you have to configure. If it doesnt work for your then just restart your computer and itl reset.

Also, in power options in settings set it to high performance default settings. as youll control everything through throttle stop. you dont want messed around power settings plus throttle stop. again, set to high performance default.

Lastly, try gaming on this setup, should see a huge reduction in temps!!!

LoneSheep

SilvaGi said:
on the front page set yours up like this, mainly just set speed shift vaule to 64.
On TPL page, set your MAX next to speed shift to 36 for a underclock to 3.6GHZ.
You can check your cpu clock speed either on the front page FID window
OR
task manager>performnce. Shouldnt go over 3.6 Ghz.
Lastly, try gaming on this setup, should see a huge reduction in temps!!!

Would it idle on 3.6GHz with these settings ? I want to keep it as cool as possible and as it is now it idles on 2.4 and if im not using it, it even shuts down the cooling staying on temps under 40. Also while gaming it doens't go over 60-65 which is pretty good. Even as it is now i'm not struggling with game performance since the GPU is responsible for the most part but still... i don't want to experience FPS drops when the CPU is supposed to kick in and it can't raise the frequency. And if it stays on 3.6GHz all the time i expect to see... growth in the temps ?
I don't want to be using a software everytime i use my laptop for a different purpose. So if i can set the throttle stop ONCE and then just let it do whatever ot keep the CPU in shape as every moment then good.
So once again would it idle on 3.6GHz with these settings and if not, why not just put 5GHz for max as it is set from Intel ?

LoneSheep

So guys... I tweaked around with throttle stop and i happened to adjust it somewhat using 3D Mark as a benchmark runing only Physics test and i found somewhat of a sweet spot. Setting the speedshift to MAX to 40 shows the best performance but of course it heats up more than what SilvaGi suggested (36)
and the differences in scores is 1k+, we are talking 16k+ every run with 40 and no more than 15.1k with 36. The temps are more of a concern tho, maybe i should really repaste it because on 36 the max temps i got were 76 and on 40... well 91 but i noticed a core is generating much more heat the the others, so there were cores with 75+/- and 83+/-, why the big difference i mean 75 to 90, isnt that a lot ? I forgot to mention on the main screen i tried with setting the speedshift value to 100 and 150 as 64 was a little too much i think, and i left it on 150 so when it idles it doesnt generate so much heat.
Also when idling it seems to me that its using too much resource for no reason and when i use the Disable turbo button it stops doing that. I read that disabling the turbo will only hurt performance when starting a program as it boosts the CPU to do it faster but only that... i thought maybe leaving it on wouldnt be a problem for long temr performance but IT IS, it dramatically changes the score to around 11k on whatever setting. Is there a way to make the turbo less aggresive ? I might stick to 36 from now on and maybe try 40 when i get a cooling pad and repaste, on 40 i once ran 17k scores which is the best ive ever gotten but then again i dont want to hurt the CPU by overheating it all the time. So the question is about the turbo now ?

SilvaGi

LoneSheep said:

So guys... I tweaked around with throttle stop and i happened to adjust it somewhat using 3D Mark as a benchmark runing only Physics test and i found somewhat of a sweet spot. Setting the speedshift to MAX to 40 shows the best performance but of course it heats up more than what SilvaGi suggested (36)
and the differences in scores is 1k+, we are talking 16k+ every run with 40 and no more than 15.1k with 36. The temps are more of a concern tho, maybe i should really repaste it because on 36 the max temps i got were 76 and on 40... well 91 but i noticed a core is generating much more heat the the others, so there were cores with 75+/- and 83+/-, why the big difference i mean 75 to 90, isnt that a lot ?

I noticed the same jump in temps too, 3.6 is the temp sweet spot but 4.0 gives good performance but jumps up to 85-90 like you said. Im not sure why its not linear...probs due to voltage increase.

Regards to your differences in core temps, i read that when the paste is not applied evenly it can cause a section on the die/chip to have not sufficient amount of paste on it, causing the difference in temp. 1-5 C is normal. 10C is not. So I would conduct a repaste and clean the fans thoroughly ( actually I did this last week and found a decent amount of dust on the heat transfer fins and fans- once cleaned and repasted i had 7 C off temps).

I forgot to mention on the main screen i tried with setting the speedshift value to 100 and 150 as 64 was a little too much i think, and i left it on 150 so when it idles it doesnt generate so much heat.

Ill try this out!

Also when idling it seems to me that its using too much resource for no reason and when i use the Disable turbo button it stops doing that. I read that disabling the turbo will only hurt performance when starting a program as it boosts the CPU to do it faster but only that... i thought maybe leaving it on wouldnt be a problem for long temr performance but IT IS, it dramatically changes the score to around 11k on whatever setting. Is there a way to make the turbo less aggresive ?

Im not sure about if you can change its nature. I havent heard of this but let me know if you find anything.

LoneSheep said:

I might stick to 36 from now on and maybe try 40 when i get a cooling pad and repaste, on 40 i once ran 17k scores which is the best ive ever gotten but then again i dont want to hurt the CPU by overheating it all the time.

This is a good experiment, i did something similar. I have mine at 3.8ghz now as is the sweet spot for my rig. I really like low temps so used to have mine at 3.6/36 but now after a repaste and mainly cleaning the heat transfer i can clock to 3.8 and still get okay temps. I think since yours is only 3 weeks old you can omit the fan cleaning. Also, get a laptop cooler that has high rpm fans ( 2200 rpm for 80mm fans) that sit directly underneath your laptops fans. look at how the cooling system works ie heat pipes and youll see why. I use KILM cyclone for my 2020 an515 55.

For reference, I get 75-85C on CPU @ 3.8Ghz on COD BOCW, 80-90-100FPS on a 27inch 1080P 100HZ monitor. After 1 hour gaming, summer time ambient temps 25-30C.

good luck!

SilvaGi

@LoneSheep 150 is working out for me at idle so i think ill keep it!

what temps are you getting at idle? im seeing 38C/39C to 43C on CPU

LoneSheep

SilvaGi said:

@LoneSheep 150 is working out for me at idle so i think ill keep it!
what temps are you getting at idle? im seeing 38C/39C to 43C on CPU

If im browsing through some folders or just stayin on desktop with CoolBoost OFF mines are the same.
I tried some ordinary work with CoolBoost ON - browsing in online shops in chrome while listening to music on Youtube. It was everywhere between 45 and 55, Predator sense max was 50 but throttle stop is more precise and i looked at mostly that, well with my uneven core temps there was a core with max temp 50 and one with max temp 68. I know thats only for a moment when opening new tabs or whatever but yet... And as im writing this with coolboost OFF my fans stopped. Temp is under 35.

As for the turbo, i tried lowering the maximum Watts from the TPL. I read that Long Power max is for the typicall turbo clock and Short power max is for when the cpu needs to stress it a little more to get something done and the slider under is i thought for How long to let it run the Short Power Max. I tried many different values. In Intel the configurable TDP-down for my CPU is 35 and standard TDP 45, so i tried this case, leaving the Long Power to 35 and Short -45 with max time 3 seconds (launching and app for exampe), tried also leaving the both on 35 but all cases only hurt performance and i didn't seee much improvement in the temps if any.

I will stick with underclocking for that reason and maybe i should contact Acer support in my country for the repasting. Don't want to void the warranty.
You helped me a lot, thanks !
If you come up with something interesting let me know, i'm all ears

!

SilvaGi

Yeah try a repaste and cooler pad next i recon.

Glad to help, I learnt something from you aswell!

Do a nametag if you wanna get my attention with something in the future for eg @LoneSheep

Cheers.

SilvaGi

@LoneSheep turns out in cod bocw the cpu wouldnt go over 3.2hgz with 150 epp speed shift and 38 on TPL( was getting 67C avg LOL). So switch back to 64 or a higher vaule and 3.8ghz again in call of duty. So, dont put your epp to 150 for gaming! have it at a higher vaule or you wont get the 3.6 you said your using.

LoneSheep

SilvaGi said:

@LoneSheep turns out in cod bocw the cpu wouldnt go over 3.2hgz with 150 epp speed shift and 38 on TPL( was getting 67C avg LOL). So switch back to 64 or a higher vaule and 3.8ghz again in call of duty. So, dont put your epp to 150 for gaming! have it at a higher vaule or you wont get the 3.6 you said your using.