Aspire V5-573G not recognizing extra RAM

5cott
5cott Member Posts: 2 New User
edited October 2023 in 2020 Archives
Hi, I hope someone can help :)
I have an aspire V5-573G & I have placed a Hynix IC 8GB DD RAM stick into the unused slot on the board. However the RAM isn't showing up in the BIOS. Is there something I have to enable or do to get this to work?
Thanks in advance

Answers

  • StevenGen
    StevenGen ACE Posts: 12,507 Trailblazer
    edited December 2020
    5cott said:
    Hi, I hope someone can help :)
    I have an aspire V5-573G & I have placed a Hynix IC 8GB DD RAM stick into the unused slot on the board. However the RAM isn't showing up in the BIOS. Is there something I have to enable or do to get this to work?
    Thanks in advance
    First what is the speed of the Hynix IC 8GB DD RAM stick? What was the spec of the OEM ram in that slot before? Try to match that ram speed and timing. Have you inserted the ram properly? Is the ram slot clean and not damaged, check that, also, the recommended ram for the Aspire V5-573G is DDR3L-1600 SODIMM or even DDR3L-1866 SODIMM could work (as it works perfectly on a V3-571G that I have) see all the recommended upgrades of ram and ssd for your Aspire V5-573G here: Memory RAM & SSD Upgrades | acer | aspire v5 | Aspire V5-573G | Crucial.com 
  • 5cott
    5cott Member Posts: 2 New User
    it's 1600MGHz & the slot was empty before