BSoD when lid closed Aspire 5 A515-55G

Hermoon
Hermoon Member Posts: 3 New User
edited October 2023 in 2020 Archives
Hi. When I close lid Laptop go to sleep. If I open lid, it go to BSoD than reboots. The same with hibernation. I already tried to reinstall windows and update bios, but nothing's helped. My device is Acer Aspire 5 A515-55G. Thanks in advance.

Answers

  • StevenGen
    StevenGen ACE Posts: 12,733 Trailblazer
    Hermoon said:
    Hi. When I close lid Laptop go to sleep. If I open lid, it go to BSoD than reboots. The same with hibernation. I already tried to reinstall windows and update bios, but nothing's helped. My device is Acer Aspire 5 A515-55G. Thanks in advance.
    What is the bsod error details? There should be a number and description of the bsod, take a caption of that screen and repost it here of what the bsod error code is. Its very hard to advise you of anything if you don't give specific details as just saying "When I close lid Laptop go to sleep. If I open lid, it go to BSoD than reboots" could be many things that are wrong.
  • Jason_Bourne
    Jason_Bourne Member Posts: 113 Skilled Fixer WiFi Icon