My acer nitro 5 is lagging while gaming H3GBENSV

These are the specs of my laptops

Device name LAPTOP-H3GBENSV

Processor AMD Ryzen 5 3550H with Radeon Vega Mobile Gfx 2.10 GHz

Installed RAM 8.00 GB (5.94 GB usable) Single channel GDDR 4

Radeon RX 560X 4 GB VRAM GDDR 5

System type 64-bit operating system, x64-based processor

My pc sometimes all of the sudden it losses fps from 60 to 15 fps i don't really mind in offline games but it sucks while playing online and my laptop reaches 90 degrees while i am gaming but for now I undervolted my cpu. The games are stable when i under volte the pc but i wanna know if that i am only facing this issue or even others do and what is the permanent fix for this

Accepted answers

GAMING6698

@lenzil
Default thermal paste is not good.
Your laptop temperature limit is 89°C means when your temperature reaches 89°C-90°C system start decreasing GPU/CPU clock speed(thermal throttling)to protect your components.
At that time you experience low fps,lag and shuttering in games.
In this case, don't play games it may damage your system

You are under warranty take advantage to it
Acer engineer will clean your laptop and apply new thermal paste so, send it to service centre
First log your case and get your case ID
Get in touch with acer costumer care in your region for that
http://www.acer.com/worldwide/
(They will ask your address,serial number etc to log your case)

All comments

GAMING6698

@lenzil
Everyone face this issue after 1year and this can be solve by cleaning fans, air vents and applying new good quality thermal paste.
I have same laptop with ryzen 5 and rx560x.
Recently I cleaned my laptop and new thermal paste now my CPU temperature go max 75°C while gaming for 3-4hrs and GPU temperature go max 67°C.

You GPU is overheating?

lenzil

GAMING6698 said:

@lenzil
Everyone face this issue after 1year and this can be solve by cleaning fans, air vents and applying new good quality thermal paste.
I have same laptop with ryzen 5 and rx560x.
Recently I cleaned my laptop and new thermal paste now my CPU temperature go max 75°C while gaming for 3-4hrs and GPU temperature go max 67°C.

You GPU is overheating?

But I brought my laptop on June and also my gpu temps (65 degrees) are okay but cpu goes up to 90 degrees

GAMING6698

@lenzil
Default thermal paste is not good.
Your laptop temperature limit is 89°C means when your temperature reaches 89°C-90°C system start decreasing GPU/CPU clock speed(thermal throttling)to protect your components.
At that time you experience low fps,lag and shuttering in games.
In this case, don't play games it may damage your system

You are under warranty take advantage to it
Acer engineer will clean your laptop and apply new thermal paste so, send it to service centre
First log your case and get your case ID
Get in touch with acer costumer care in your region for that
http://www.acer.com/worldwide/
(They will ask your address,serial number etc to log your case)

lenzil

GAMING6698 said:

@lenzil
Default thermal paste is not good.
Your laptop temperature limit is 89°C means when your temperature reaches 89°C-90°C system start decreasing GPU/CPU clock speed(thermal throttling)to protect your components.
At that time you experience low fps,lag and shuttering in games.
In this case, don't play games it may damage your system

You are under warranty take advantage to it
Acer engineer will clean your laptop and apply new thermal paste so, send it to service centre
First log your case and get your case ID
Get in touch with acer costumer care in your region for that
http://www.acer.com/worldwide/
(They will ask your address,serial number etc to log your case)

thank you so much i will update with you about my laptop

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