USB C Headphones not being recognized by the laptop Helios Predator PH517-51

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NoComment Member Posts: 1 New User
edited November 2023 in 2020 Archives
Hi everyone,

I have been looking for a solution for a week. Cannot find anything useful in this topic.

The issue is that my Helios Predator PH517-51 does not recognize my USB C headphones from Huawei on both ports - normal USB C and Thunderbolt.

I have updated the software and used the Troubleshooting tool.

Are you able to help on this case?