No keyboard back light in Acer swift unit

12345gt
12345gt Member Posts: 1 New User
edited November 2023 in 2020 Archives
Just purchased a Swift s/N NXA34SA004XXXX SNid XXXXX. 4 days old and the key board back light no longer works. don't even know if i'm in upper or lower case.   Yes i have pushed the button. How is this made into a usable $2500 computer?  On and zero, nil of the ACER programs work.

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