Please help me. New Acer Aspire C 24-963-UR14 all in one and I can't connect keyboard!

mistylynxx
mistylynxx Member Posts: 1 New User
edited March 1 in 2020 Archives
Hi, got my new Acer Aspire C 24-963-UR14 all in one and I've connected the wireless mouse but not the keyboard. All the batteries are in correctly. I looked everywhere, even got a second pair of eyes to look at it, there's no USB port in it like the what the mouse had to stick into the computer. No off/on switch either. I have no idea what is wrong. Tried restarting the computer many times and doing this all over again but I can't seem to get it to connect. Please help me...

Answers

  • billsey
    billsey ACE Posts: 34,234 Trailblazer
    The keyboard and mouse should use the same dongle. Is the keyboard turned off, or are the batteries in backwards? Does it have a Connect button?
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