Nitro 5 AN515-43 doesn't start

JorgeArias
JorgeArias Member Posts: 1 New User
edited November 2023 in 2020 Archives
Hi, I've been using this new laptop for roughly 3 months and always taking care of it, but today, out of nowhere, it started with this problem.

I press the power button on my laptop and it doesn't go beyond the Acer logo screen. I try to acces the Bios by pressing F2, but nothing happens. 

This model doesn't have a battery reset hole and the battery can't be removed either. 


Answers

  • ragsak28
    ragsak28 Ally Posts: 677
    Hi @JorgeArias

    You can disconnect the laptop from the charger if it happens to be connected. Then turn off the laptop and then press and hold down the power button for 30 secs to 40secs. After that try to connect the laptop back to the charger and check with it. 

    Hope it will help you in some way.