Acer Aspire desktop computer fails to reboot after factory reset

Sharyn
Sharyn Member Posts: 2 New User
edited March 1 in 2020 Archives
Hi 
I have an Acer Aspire desktop PC I did a factory reset as it was so sluggish and now it won’t reboot. 
Just gives me the Acer logo and swirly circle icon I have tried to press F10 nothing happens. 
Please help I have online classes starting next week and I am stuck! 

Answers

  • billsey
    billsey ACE Posts: 34,246 Trailblazer
    Let it run for a long time as long as the juggling balls are still circling. It's liable to be trying to catch up with all the updates.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Sharyn
    Sharyn Member Posts: 2 New User
    Thanks it ran all day yesterday and again today. I managed to get into the Aptio Setup Utility should I be looking for something to fix it in there? 
  • billsey
    billsey ACE Posts: 34,246 Trailblazer
    What model of Acer do you have? If it wasn't able to install the updates over a full day's wait then it's likely something else in the Windows load. See if you can get it to try safe mode.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.