Overheating and Thermal Throttling on Nitro 7

plaguedbyproblems
plaguedbyproblems Member Posts: 25 Enthusiast WiFi Icon
I recently bought a Nitro 7 with a 1660Ti and an i5-9300H. I have been getting temperatures of upto 97 degrees Celsius while gaming. I run my fans at maximum and have set power setting to utimate.
Most games struggle to hit 30 FPS and the clock speed always dips below the base 2.4GHz and CPU power is also very low. I am really disappointed. I was expecting smooth 60 FPS gaming.
XTU shows that I am thermal throttling and Power Throttling. Processor seems fine according to benchmarks. The GPU also seems to be fine.
Based on the temperatures I registered a complaint and had the thermal paste reapplied. There was NO difference whatsoever
Now I am being advised to get Kryonaut thermal paste and a cooling pad. This is from my own pocket, in addition to buying this really expensive Laptop


All I wanted was smooth 60 FPS gaming. Now I feel lucky when I hit 45FPS.
Isn't it Acer's responsibility to ensure that a laptop can perform as well as it advertises? On another thread one answer to a similar problem was that "Nitro laptops are designed to withstand temperatures upto 98 degrees celsius". What is the point if it is already thermal throttling at 90 degrees? Why design it to handle such temperatures when it can barely do anything at such temperatures? I have a 6GB graphics card and modern, competent CPU. And I am still getting such bad performance. The complaint I registered had no impact on my performance. The thermal paste used by Acer is practically useless. I am still struggling and getting frustrated every minute. The replacement time period with Amazon has expired and Acer has "no replacement" policy. What am I supposed to do? I am attaching 2 screenshots here


PIC 1: FAR CRY 5. THIS GAME IS SUPPOSED TO DELIVER 64 FPS ON THE NITRO 7 ACCORDING TO NDTV GADGETS 
PIC 2: XTU READINGS WHILE I RUN UNIGINE HEAVEN BENCHMARK





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