Acer Swift SF315-52 100% disk usage

23215
23215 Member Posts: 8

Tinkerer

edited November 2023 in 2020 Archives
Getting a strange bottleneck on this system task manager showing 100% disk usage, seems to happen when charger is plugged in but haven't narrowed it down. I suspect it might be something to do with power plans, battery being on/above 80% capacity, HDD error/malfunction, or a combination of the aforementioned. Any advice please as it's making this laptop unusable.

Answers

  • billsey
    billsey ACE Posts: 34,234 Trailblazer
    What are you running for an antivirus? They often get into full disk activity modes...
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • 23215
    23215 Member Posts: 8

    Tinkerer

    billsey said:
    What are you running for an antivirus? They often get into full disk activity modes...
    Just Windows Defender and I have Malwarebytes installed but it doesn't run automatically.

    There is a noticeable performance improvement (unusable with severe lag to usable and smooth) when I turn real-time protection off in Windows Defender however this returns, and I'm not 100% but it would seem when the laptop reaches about 80% charge. To recover function I have to turn the charger off and switch power modes around usually. Interested to hear your thoughts, thanks in advance.

  • billsey
    billsey ACE Posts: 34,234 Trailblazer
    When you get into failure mode fire up Resource Monitor and look to the who the culprits are in disk activity.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • 23215
    23215 Member Posts: 8

    Tinkerer

    Had a look but doesn't seem to be an obvious rogue process; can see high disk activity through within pagefile, event logs, windows update, windows defender, etc. though.

    I also have a new message appear in Intel Rapid Storage Technology which now shows an error alert, and in current status it says your system is reporting one or more events, and data may be at risk. SATA disk on Controller 0, Port 1: At risk (SMART event).
  • AZRIE
    AZRIE Member Posts: 9

    Tinkerer

    Malwarebytes are ram hogging software. uninstalled years ago...

  • billsey
    billsey ACE Posts: 34,234 Trailblazer
    OK, the SMART event says your disk is reporting issues and thinks it's going to fail soon, if it hasn't already. The disk activity is likely due to retries when writing data. Make sure you have as current of a backup as you can as quickly as you can. Are you in warranty?
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.