Can't get installed Display Link driver software to show up as a display device in Device Manager

I am trying to set up a USB-C docking station for my Aspire F5-573G-74NG. I am not able to get my external monitor to connect via the docking station. I have installed and updated the required DisplayLink software. "DisplayLink Graphics" shows up in Windows' "Programs and Features". However, DisplayLink does not show up in Device Manager under "Display adapters". The external Samsung HDMI monitor I am trying to connect via the OKX docking station connects fine from the laptop's HDMI port. Has anyone successfully installed DisplayLink Graphics software to an Acer F series laptop?

Accepted answers

JackE

Yes. You also need an active converter since the USBC gen1 port doesn't natively support video out. Active USB C converters are also available if you want to use the USBC port instead of one of the USBA ports Jack E/NJ

TomorrowToday

Thank you JackE.

All comments

JackE

The F5's usb c port is data only and does not natively support video output. So a passive dock won't work. Some have reported success using the following active USB-to-video converters in these situations. Jack E/NJ

usb-2-video
hdmi
https://www.amazon.com/gp/product/B00BPEV1XK/
https://www.amazon.com/gp/product/B0811LTJ1H/ref=ox_sc_act_title_1?smid=A2Q675KK39AE01&psc=1
https://i-tec.pro/en/produkt/u3dual4kdp-2/
https://community.acer.com/en/discussion/comment/951662#Comment_951662

displayport
https://www.amazon.com/Cable-Matters-DisplayPort-Supporting-Resolution/dp/B018YHTUNI/ref=sr_1_10?crid=35VF6GFPGK43N&dchild=1&keywords=cable+matters+usbc+to+displayport+adapter&qid=1598400106&s=electronics&sprefix=cable+matters+usb+to+displayport,electronics,171&sr=1-10

TomorrowToday

Thanks for the info. Is this also true for a USB-C 3.1 port - which is what mine has?

JackE

Yes. You also need an active converter since the USBC gen1 port doesn't natively support video out. Active USB C converters are also available if you want to use the USBC port instead of one of the USBA ports Jack E/NJ