Over heating and super slow nitro 5.

AaravShah716

Hi, 
I have an Acer nitro 5 515-54 (8gb RAM, 1TB HDD), which I bought at the starting of June. within a week of buying... it started to overheat and was terribly slow with hard disk usage being 100% while idle. on the 31st of June... I approached the customer service who replaced the hard drive stating faulty hard drive. after replacement... I could use it again but again within a week it slowed quite considerably. I raised another ticket with the customer care who came home and replaced the hard drive again. Immediately after 2 weeks of the second replacement... the problems started again. 
also the laptop takes about 10 mins to start responding after booting up. 
Any help is appreciated. thank u. 

Ingrid-Inactive

Hello AaravShah716, 

In these cases we would recommend backing up your data and reinstall your OS, have in mind it will cause the loss of data, if it won't fix the problem I suggest you to contact your local support. 

Regards, 
Acer-Ingrid