Pathetic Service from Acer Predator Helios 300 2020

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SharandeepSingh
SharandeepSingh Member Posts: 10

Tinkerer

edited November 2023 in 2020 Archives
I have a Predator Helios 300 2020 model. I got this issue where I couldn't launch DTS:X Ultra, I contacted Acer customer care and after 3-4 days, a service executive came and performed a factory reset (including the HDD). When my product came home from the center, it showed a blue screen error on almost each and every boot and when it finally turned on, DTS:X Ultra was not even present there and the executive said that the app doesn't work anymore and is of no use. Whereas my friend has the same laptop and the app works fine on his unit. I don't know how can these guys be so irresponsible. Please Help me here. Disappointed with Acer's Service.