Help nitro 5 an515-43

Willow24
Willow24 Member Posts: 1 New User
edited November 2023 in 2020 Archives
Hi. I have a nitro 5 an515-43 R3TY model. I just got home and when I tried to turn it on, only the keyboards turned on then its just showing me black screen. I cant even toggle the keyboard light. Can anyone pls help me

Answers

  • Manny-Acer_Retired
    Manny-Acer_Retired Newbie Posts: 4,453 Guru
    Willow24 said:
    Hi. I have a nitro 5 an515-43 R3TY model. I just got home and when I tried to turn it on, only the keyboards turned on then its just showing me black screen. I cant even toggle the keyboard light. Can anyone pls help me
    I am sorry to hear you're experiencing this, please try a power reset, (turn off the unit and disconnect the charger, press the power button for 12 seconds and try again), if it doesn't work, please contact your local Acer support channel to have the unit sent for repair.

    Thanks,
    Acer-Manny