Brand new A315-56 went black/flickering

Mazza
Mazza Member Posts: 1 New User
edited October 2023 in 2020 Archives
I was on a Zoom call and my laptop screen suddenly went black. First the call kept playing in the background then the black screen started flickering with some coloured lines, then the computer shut down. Or at least, the fans went silent and the power light went orange. I turned it back on again with the normal button and it restarted right where i' d left it, just disconnected from my zoom call. It seems fine now.

Does anyone know what happened?? I've literally only used this about 5 times since I bought it at the end of Oct. Really frustrated.

Answers

  • JackE
    JackE ACE Posts: 44,904 Trailblazer
    Right click a blank spot on your desktop. Click graphics properties. Click 3D. Post screenshot of current settings if possible. Jack E/NJ

    Jack E/NJ