Questions on Thunderbolt port for Acer Swift 3 - SF313-52-52VA

junioro12

I bought this computer a while ago...working great, but having some issues with a Dell Docking station (Dell TB16 Thunderbolt Dock USB-C with 240 Watt Adapter MV6YJ 0MV6YJ)...seems like I continually need to restart to get it to detect and display on two external monitors.

In addition, is this port not capable of charging the computer?

Maybe all I need is a good recommendation on a Docking Station for this computer to connect it to two external monitors...charging it with the single Thunderbolt cable would be nice, but I'm guessing may not be possible.

billsey

Normally when they support charging via the USB-C or Thunderbolt port, they mention it in the specs. Specs don't say you can charge that way so likely you can't. I looked at the specs for the dock and it should work fine with multiple monitors (Dell make some that have multiple ports, but you can only use one at a time), they don't give specs on the charging capabilities through, If the TB port on your Swift does support charging it would be 19V 45W. Lower voltage wouldn't work... Dell does mention updated drivers for the dock, have you installed those?