Audio Problems with the Acer Predator Helios 300 315-53

Eton
Eton Member Posts: 4 New User
When i use a headset (3.5mm jack) it doesnt register the mic. it still uses the laptop mic. Im using the Razer Kraken X. When i plug it in, it prompts me to choose from headphones to headset. When i choose the headphones the sound is clear. but when i use the headset, there's just no mic and the audio turns muffled. i dont know what to do now. I cant see any "headset mic" on the "recording" part on "SOUND" even if I "show disabled devices". Can anyone help me?? 

Answers

  • Eidam
    Eidam Member Posts: 2 New User
    i have the same problem :(
    can anyone help ? headset : razer kraken black version
  • Joe9844
    Joe9844 Member Posts: 578 Seasoned Specialist WiFi Icon
    As long as you select "headset", you are using the headset mic.

    You can verify it by lightly tapping your headset mic, the signal meter should jump.