Predator PH315-53 Helios 300 BIOS update high CPU temperature

Crea
Crea Member Posts: 10

Tinkerer

edited November 2023 in 2020 Archives
Hello,
I have recently updated to the highest BIOS version on my newly bought Helios 300 and well the CPU temperature became very high (60-65) at idle times and maxing out ~95, when for example I play a 10 years old game called tf2, with framerate drop spikes (probably from the overheated CPU) making the game unplayable. I'm asking your help in this topic. Would you please send a BIOS version, what can get rid of the CPU voltage increase or reunlocks the voltage adjustment option? Because probably the CPU voltage increase and lock presented in recent BIOS version creates this problem. I have no doubt, because before that it was working with lower temperatures and stable FPS. 
Please help! At least in downgrading the BIOS version somehow!
Thank you for Advance!

Best Answer

Answers

  • Masharib
    Masharib Member Posts: 12

    Tinkerer

    Crea said:
    Hello,
    I have recently updated to the highest BIOS version on my newly bought Helios 300 and well the CPU temperature became very high (60-65) at idle times and maxing out ~95, when for example I play a 10 years old game called tf2, with framerate drop spikes (probably from the overheated CPU) making the game unplayable. I'm asking your help in this topic. Would you please send a BIOS version, what can get rid of the CPU voltage increase or reunlocks the voltage adjustment option? Because probably the CPU voltage increase and lock presented in recent BIOS version creates this problem. I have no doubt, because before that it was working with lower temperatures and stable FPS. 
    Please help! At least in downgrading the BIOS version somehow!
    Thank you for Advance!
    you can downgrade to bios v1.06 , it can be downloaded from the acer website. You can also try undervolting after downgrading.
  • Crea
    Crea Member Posts: 10

    Tinkerer

    No it's not possible. When I open the executable it's says I have never version so not allows to do anything.
    I'm still having overtemperature problem, even after repasting to Thermal Grizzly Kyronaut!!! :((( 
  • Masharib
    Masharib Member Posts: 12

    Tinkerer

    Answer ✓
    Crea said:
    No it's not possible. When I open the executable it's says I have never version so not allows to do anything.
    I'm still having overtemperature problem, even after repasting to Thermal Grizzly Kyronaut!!! :((( 
    Check this out it might help - https://community.acer.com/en/discussion/621064/predator-helios-300-ph315-53-2020-model-bios-backward-compatibility-and-overclock-fix#latest
  • Crea
    Crea Member Posts: 10

    Tinkerer

    edited November 2020
    Thanks! The firmware downgrade works with that version. :)
  • Masharib
    Masharib Member Posts: 12

    Tinkerer

    edited November 2020
    Crea said:
    Thanks! The firmware downgrade works with that version. :)
    Great! What are your temps now? 
  • Crea
    Crea Member Posts: 10

    Tinkerer

    Masharib said:
    Crea said:
    Thanks! The firmware downgrade works with that hacked version. :)
    Great! What are your temps now? 
    I can't check it right now, because in the meantime the GPU is seems to be dead.  https://community.acer.com/en/discussion/621569/helios-300-geforce-rtx-2060-error-code-43-nvidia-video-card-stopped-working
    I'm getting very disappointed about this gamer laptop. The Acer support does not give any solutions/answers/diagnostic tools and guarantee service is very very problematic. 
  • Masharib
    Masharib Member Posts: 12

    Tinkerer

    edited November 2020
    Crea said:
    Masharib said:
    Crea said:
    Thanks! The firmware downgrade works with that hacked version. :)
    Great! What are your temps now? 
    I can't check it right now, because in the meantime the GPU is seems to be dead.  https://community.acer.com/en/discussion/621569/helios-300-geforce-rtx-2060-error-code-43-nvidia-video-card-stopped-working
    I'm getting very disappointed about this gamer laptop. The Acer support does not give any solutions/answers/diagnostic tools and guarantee service is very very problematic. 
    Looks like a compatibility issue. Do you think it is because of the bios downgrade? It didn't happen to me but try updating your bios if you're having issues and see if that fixes it. 
  • Crea
    Crea Member Posts: 10

    Tinkerer

    I think not, this is already happened before downgrade. Maybe the official BIOS 1.7 created the problem, but I'm not sure. 
  • Masharib
    Masharib Member Posts: 12

    Tinkerer

    Crea said:
    I think not, this is already happened before downgrade. Maybe the official BIOS 1.7 created the problem, but I'm not sure. 
    Try uninstalling your drivers and download the latest drivers from the geforce experience app
  • Crea
    Crea Member Posts: 10

    Tinkerer

    No this won't work, I have tried all trivial things. See the thread I started.