Spin 713 Random Restarts

byoung808

My chromebook spin 713 is about 2 months old and has recently started restarting on its own. It will do it when I'm actively using it and also when it goes to sleep. I'll take a break for 20 mins and walk back into the room and the initial lock screen will be on. Today I observed it going to sleep and 1 minute later I hear the fans turn on just as it does on start up. Sure enough, it decided to reboot. It also did it once during a zoom meeting which was extremely inconvenient. I've seen other models have similar issues, is this something that this model deals with too? How do I correct it, especially since it's very random?

ailsa99

Uninstalled the Acer portal to check if it fixed according to this: https://community.acer.com/en/discussion/540852/random-restarts