Unable to registerin warranty aspire 3

Kenneth14
Kenneth14 Member Posts: 2 New User
edited October 2023 in 2020 Archives
I bought acer aspire 3 last saturday and i tried to register it today but everytime i finished and submit my registration,it will say " Warning! You have exceeded the 4mb limit on proof of purchase. Over and over again..I was unable to register.. I have followes the instructions carefully and filled out all necessary box but still it always have the same reply..

Thread was edited to add model name to the title

Answers

  • Kenneth14
    Kenneth14 Member Posts: 2 New User
    Kenneth14 said:
    I bought acer aspire 3 last saturday and i tried to register it today but everytime i finished and submit my registration,it will say " Warning! You have exceeded the 4mb limit on proof of purchase. Over and over again..I was unable to register.. I have followes the instructions carefully and filled out all necessary box but still it always have the same reply..

  • Kyze
    Kyze Member Posts: 3 New User
    Hello friend, i think because the file or the proof of purchase image is just too big for it to be uploaded, u have to make sure the file is less than 4mb , i would suggest you to save it the proof of purchase as .jpeg
  • Samuel-Acer
    Samuel-Acer Moderator Posts: 703 Moderator
    Hi @Kenneth14,

    We are sorry for the inconvenience caused.

    Please be informed Acer community is a peer to peer support with users supporting each other. Regarding your issue i would suggest you to follow the steps provided by @Kyze. If you still have issue in uploading the file, please contact acer support in your region.

    Link: https://www.acer.com/ac/en/PH/content/service-contact

    Note: This thread will be closed now.

    Regards,
    Acer-Samuel
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