Need help with my Acer Switch Alpha 12

idklmao123
idklmao123 Member Posts: 1 New User
edited November 2023 in 2020 Archives
My acer switch alpha 12 has recently encountered an issue that had prevented it from correctly booting. The blue light turns on but the screen remains blank. I believe it is a problem with the screen as I can still hear my Discord notifications after typing my password on the blank screen and logging on but I don't know how to confirm this or how to fix it. 

Answers

  • billsey
    billsey ACE Posts: 31,621 Trailblazer
    Use a flashlight and shine on the screen at an angle. Can you see faint indications of what should be on the screen?
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • RandyV
    RandyV Member Posts: 39 Die Hard WiFi Icon
    If you have access to a USB-C to VGA or HDMI cable you can try hooking the computer up to an external monitor.  That will tell you if the tablet is working (which is sounds like it is).